FREQUENTLY ASKED QUESTIONS

How does this work? What do I have to pay for?

The process is very simple. You place an order for a domain and hosting, an account is created for you, and you pay a monthly or yearly fee to keep everything active. Support is included.

What happens if I miss a payment? Will my website be deleted?

If you fail to make a hosting payment for 60 days, your website will be disabled. It will remain on our servers for up to 3 additional months. All information will be automatically deleted afterwards. Your domain name will remain intact.

What is my website built on?

We proudly use Wordpress and WooCommerce for all sites hosted through us. Not only is it secure and easy to use, but there is an active community constantly improving the software and making it better.

We've also partnered with Weebly to provide a robust, DIY solution for your web design needs.

What is "shared hosting"?

Shared hosting simply means that your site sits on the same server as hundreds of other sites.

The alternative is a virtual private server, which we do not provide at this time

What if my website/domain is already hosted on Squarespace/Wix/Shopify?

Domain names, no matter where they're hosted, can be transferred to our servers with no issue, for a small fee. The actual site's contents cannot be transferred. The way these services are set up, there is no way to take the site's raw files and move them to our server.

We can, however, do our best to help you replicate the site in WooCommerce.

What is an SSL Certificate

Long story short, it tells web browsers that you website is secure, and that people can safely put in their payment information or passwords. Without it, hackers can simply take any information transferred to or from your site.

While they aren't necessary to have a functioning website, they are HIGHLY, HIGHLY recommended.

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